Smoking, e-cigarettes, or charging of devices is not permitted on site.

Only guide/assistance dogs are permitted inside the Practice.

Everyone should wear a name badge, be polite to you and people close to you, and treat you with dignity and respect.

You should also be polite and show respect to the team.

(attach policy)

Both the Carisbrooke and Dower House branches of Newport Health Centre are converted houses. Where possible they have been made disabled friendly.

Carisbrooke Branch

The building is accessible by wheelchair and all the rooms on the ground floor are wheelchair accessible. Access to the first floor is via a stair case if you have trouble with stairs please advise the Patient Advisor when you book your appointment and we will arrange for you to be seen in a ground floor consulting room.

The Practice has hearing loop facilities which can be used throughout the building we also have access to a signing service which has to be booked through our Patient Advisors.

The Practice is assistance dog friendly.

Dower House Branch

The building is accessible by wheelchair and all the rooms on the ground floor are wheelchair accessible. Access to the first floor is via a stair case or a lift.

The Practice has access to a signing service which has to be booked through our Patient Advisors.

The Practice is assistance dog friendly.

Both practices are working towards being Dementia Friendly.

If you have special needs please let the Patient Advisors know and we will always do our best to try and meet your needs.