E-consult – temporary issues

We are currently experiencing an issue with the eConsult system. This has been reported to the software company and they are working hard to sort this as quickly as possible. We have received the majority of our eConsult requests, but we are aware that some are still waiting to be resolved. If you haven’t received…

old fashioned black telephone

Staff sickness

Unfortunately, we have quite a few members of staff off sick at the moment so you may experience delays when trying to contact us. Please accept our apologies for this and we thank you for bearing with us during this pressured time. Government guidance for health settings requires people to wear masks in the practice…

Little girl sitting, health professional applying plaster to her arm while child looks on smiling

Covid-19 Vaccination for children aged 5-11yrs

All children aged 5-11 yrs will be now be offered the first dose of the Pfizer/ BioNTech Covid-19 vaccine. The COVID-19 vaccination will reduce the chance of your child suffering from COVID-19 disease. It may take a few weeks for their body to build up some protection from the vaccine. You can find information about…

Computer system restored

The computer system at Dower House is up and running again. If your appointment was moved to Carisbrooke that will remain the same. If you have recently booked an appointment you will be advised which site you will need to attend for your appointment.  Thank you for your patience.  

three round circles with writing alongside, first circle shows a mask and says wear a mask or face covering, second circle shows someone washing their hands and says wash your hands or use hand gel and the third circle shows two people with space between them and says maintain social distancing, NHS logo in top right corner

Face coverings in practice

As a GP practice, we care for some of the most vulnerable people in our communities. To help keep us all safe when you visit us, please continue to: •    Wear a mask or face covering •    Wash your hands or use hand gel provided at the practice •    Keep a safe distance from others…

Latest Coronavirus advice and information

You can find up to date information about testing, vaccinations, symptoms and other advice on the main NHS website at https://www.nhs.uk/conditions/coronavirus-covid-19/ Symptoms Find out the main symptoms of Covid-19 and what to do if you are your child has them: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/  Testing Get a test to find out if you have Covid-19, find out what…