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Both the Carisbrooke and Dower House branches of Newport Health Centre are converted houses.  Where possible they have been made disabled friendly.

Carisbrooke Branch
The building is accessible by wheelchair and all the rooms on the ground floor are wheelchair accessible. Access to the first floor is via a stair case if you have trouble with stairs please advise the Patient Advisor when you book your appointment and we will arrange for you to be seen in a ground floor consulting room.
The Practice has hearing loop facilities which can be used throughout the building we also have access to a signing service which has to be booked through our Patient Advisors.
The Practice is assistance dog friendly.

Dower House Branch
The building is accessible by wheelchair and all the rooms on the ground floor are wheelchair accessible. Access to the first floor is via a stair case or a lift.
The Practice has access to a signing service which has to be booked through our Patient Advisors.
The Practice is assistance dog friendly.
Both practices are working towards being Dementia Friendly.
If you have special needs please let the Patient Advisors know and we will always do our best to try and meet your needs.

If you need help with interpreting or translation, please let us know as you make the appointment.  You can arrange for a friend or relative to accompany you.  Alternatively we offer a translation service, but we will need at least 24-hours’ notice to book an interpreter.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.