Medication requests cannot be taken over the telephone. To request medication login or register for online services below.

Please do not leave your prescription requests to the last minute. It can take up to 5 working days from request to collection from your nominated pharmacy.

    I wish to have access to the following online services (please tick all that apply):

    1. Booking appointments2. Requesting repeat prescriptions3. Accessing my medical record

    I wish to access my medical record online and understand and agree with each statement (tick)*:

    1. I have read and understood the information leaflet provided by the practice2. I will be responsible for the security of the information that I see or download3. If I choose to share my information with anyone else, this is at my own risk4. I will contact the practice as soon as possible if I suspect that my account has been accessed by someone without my agreement5. If I see information in my record that is not about me or is inaccurate, I will contact the practice as soon as possible

    Date (dd/mm/yyyy)

    Please tick here to sign this form. This will be taken as your signature to proceed and that all details given are correct. The form cannot be submitted without this consent.

    To support your application we need to verify your ID. Please take a photograph of your photo driving licence or valid passport and email to along with a video of your face and a few words requesting online service access and the date. Thank you

    Note that by sending the form, documents and video you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.


    *Required fields
    ** You can also register for the NHS App, this will give you access to order repeat prescriptions and share your covid 19 status. Find out more at


    Before you apply for online access to your record, there are some other things to consider.

    Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.

    Things to consider:

    Forgotten history

    There may be something you have forgotten about in your record that you might find upsetting.

    Abnormal results or bad news

    If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

    Choosing to share your information with someone

    It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.


    If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

    Misunderstood information

    Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care.  Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

    Information about someone else

    If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

    More information

    For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

    Keeping your online health and social care records safe and secure. Click here to see the leaflet.


    Please Note

    You will need to bring in two forms of ID to the surgery reception. One photo ID and one showing your address. Alternatively please make sure you enter your telephone so we can call you to verify details.

    You will be sent an email from the practice which you will need to respond to. You will then receive an email with your user name and password. Please allow up to 7 working days.

    Please contact your Practice back at home – because they have your medication and health record they are best placed to help you for safety reasons.  Your home Practice should be able to fax, or send a prescription electronically, to a pharmacy local to where you are staying.

    If you are a student home for the holidays (between terms or between years), please contact your GP practice back at college to request repeat prescriptions, they will be able to send your prescription electronically to a pharmacy of your choice. If you have graduated and are returning to the Island, you will need to register.

    Controlled drugs include:  morphine, tramadol, ADHD meds, and temazepam.

    to request medication