Not sure if you need to be seen today? Send a message to us on WhatsApp on 01983 522060.

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.  Calls to 111 are free from landlines and mobiles.

In a genuine emergency you should call 999.  Chest pains and / or shortness of breath constitute an emergency.

A Pharmacy can help you for various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.  No appointment is necessary, and many pharmacists have a confidential area.  Most are open till late and at weekends.

Your local pharmacy is the place to go to get any prescription medicines and clinical advice for minor health concerns. But they do a lot more than that.

As well as helping with common illnesses – like sore throats, coughs, colds, tummy troubles and aches and pains – pharmacy teams can also help with stopping smoking, cutting down on alcohol, advice on safe sex and emergency contraception.

Many pharmacies are open until late and at weekends. You don’t need an appointment – you can just walk in.

Common ailments

Including:  cough, cold, vomiting, eye infections, teething, migraine, hayfever, insect bites & stings, ear ache, fever, athlete’s foot

Contact your pharmacy first for advice


Children who are unwell

See our paediatric specialist Advanced Nurse Practitioner

Less complex medical needs

Including:  urine infection, rash, in-growing toe nail, stomach aches & pains, fainting, throat infections, chest infections etc

See an Advanced Nurse Practitioner

Health & long term conditions monitoring

Including: blood pressure, height, weight, asthma, diabetes, smears, birth control etc

See a Practice Nurse (or Health Care Assistant for some of these)

Wounds & ear syringing

Including: suture removal, dressings, leg ulcer clinics, ear syringing

See a Practice Nurse or a Health Care Assistant in our Treatment Room

Immunisations & travel injections

See a Practice Nurse (or Health Care Assistant for some of these) Click below to fill out the travel vaccination request form:


Medication changes and reviews

Speak to our Prescription Clerks who will help, or can direct you to the appropriate person if needed

Housebound Patients

Including:  most blood samples, wound dressing, ear syringing, Dopplers

Contact:  District Nurse Team tel 534323

(part of the Hospital Trust)

Administration & process

Including:  results, sick notes, referral status updates, blood forms, copy records, letters, new patient registration

Speak to our Patient Advisors first

Mouth, gum or dental problems

Including:  referrals and pain relief

Contact your dentist first, then NHS 111

On discharge from the Hospital

Make sure you have been given your results, urgent prescriptions, sick note etc before your leave.

Contact St Mary’s on 524 081

Practical support

Including: mobility concerns, respite care for the carer or patient

Contact Adult Social Care tel:  814980 or Age UK Care Navigator tel:  525282

Mental health

Including:  assessments, low mood, anxiety, bereavement

See a Locum or GP or on-line advice (16 to 24 year olds)

Prescription requests

Must be in writing or on-line via your patient record

Ask a Patient Adviser

About registering for on-line services

High street pharmacists are medicines experts and they can also give advice on common health problems which may save you a trip to your GP practice.  Expert advice on:

  • Medicines

  • Bugs and viruses (Nasty coughs and colds and flu)

  • Aches and pains

  • Skin conditions and allergies

You don’t need an appointment to see a pharmacists and you can speak in private.

They will advise you if you need to see a GP