Prescriptions
Ordering repeat prescriptions
- Using the GP online system – SystmOnline
- Medication requests cannot be taken over the telephone
Collecting your prescription
Please do not leave your prescription requests to the last minute. It can take up to 5 working days from request to collection from your nominated pharmacy.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
Queries about your medication
If you have a question about your medication:
- Call 111
- Ask your local pharmacy
or
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Pharmacy services
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Think Pharmacy First
When you or your family are unwell, you may not always need to make an appointment to see your GP. Pharmacists are experts in the use of medicines and can provide you with free expert advice on the best treatment for a wide range of illnesses and minor ailments.
Pharmacy First allows Island residents to go straight to their pharmacist to receive treatment, for selected minor ailments, without needing to visit their GP to get a prescription first. Medication supplied will be free of charge only if exempt from prescription charges. If the patient pays for their prescription they will pay the OTC cost of any medicines supplied. To access this service you must be a registered patient of one of the surgeries on the IOW.
