Prescriptions

Ordering repeat prescriptions

  • Using the GP online system – SystmOnline
  • Medication requests cannot be taken over the telephone

Collecting your prescription

Please do not leave your prescription requests to the last minute. It can take up to 5 working days from request to collection from your nominated pharmacy.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

Queries about your medication

If you have a question about your medication:

  • Call 111
  • Ask your local pharmacy

or

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Pharmacy services

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a local pharmacy