Appointments
Routine appointments
To request a routine appointment in the next 7 days:
If you need to speak to a GP in the next 7 days, please send us a WhatsApp message, or phone the surgery on 01983 522060.
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Chaperones
You are entitled to request or we may offer the presence of a chaperone during your consultation or procedure at the surgery. This can be a nurse, health care assistant or appropriate member of staff from the surgery, with your agreement. If you are not sure whether or not you would like a chaperone please contact the surgery to discuss before your appointment.
Urgent Appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- The doctors encourage patients who need to see a doctor the same day to WhatsApp the Practice.
- Send a WhatsApp message to the surgery on 01983 522060 between 08:00 – 17:00.
Cancelling your appointment
To cancel your appointment:
- phone us on 01983 522060, Monday to Friday from 8am to 6.30pm
ChatDoc
If you would like to talk to us, you can now send us message via WhatsApp using our ChatDoc service. All you need to do is send a message on WhatsApp via the practice phone number:
Our team of clinicians and admin staff are on hand to respond to you between 08:00 to 17:00 Monday to Friday excluding bank holidays.
Please do not use this service for any urgent medical queries or emergencies as this service is only monitored between 08:00 to 17:00 Monday to Friday. If you have an urgent medical query you should telephone the surgery or contact NHS 111. In an emergency please always contact 999.
Home Visits
Home Visits are for Patients needing end of life care, completely housebound (uncommon), or if their clinical condition would be adversely affected by attending the Practice (rare). See our Home Visiting Policy (link to policy page)
Home visit requests should be made before 10.30am.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical Centre.
